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Automating fashion

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Within 3 miles of my home I have a shopping mall that includes 20 women’s clothing stories and 3 department stories, 3 superstores, 4 discount shopping centers, and at least 15 women’s clothing boutiques.  The competition for my business is fierce, and I tend to gravitate to those stores where I know they will have something I like. Beaumanoir China knows that without the right inventory at the right time, they will lose business, and more importantly, loyalty.  Headquartered in Shanghai, Beaumanoir China is a leading retailer of women’s clothing. Their fast-fashion model features eight seasons a year and a six-week average product life cycle for its Cache Cache and Bonobo brands. Operating in a high-growth competit... Read More
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The economic benefits of Big Room Planning

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Many are scaling agility by introducing Big Room Planning (BRP) as a seminal event in their planning calendar.  Those who have experienced a BRP know the return realized from greater collaboration, transparency and alignment.  They’ve seen it and they’ve felt it. It’s that last part that gets us in trouble.  We expect others to make that leap of faith based on feelings.  Really?  Try having that discussion with your CFO.   He or she is probably looking for hard data to support the ROI of this event, and it’s not easy to overcome the quantification bias. If you’re hoping to bring 150 people together, from across the globe, you need a solid business case.  Sending your sponsors to observe a Big Room Planning... Read More
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GDPR: Looking back to move forward

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As we are approaching the deadline of May 25th, there is an increased frenzy towards what lies ahead (Read my blog about the Y2K comparison here). I thought it would be also timely to look back to what the original goals were, and its main elements. When the text was proposed in 2012 by the European Commission. It also made me realize that the GDPR has been with me for more than 10 years. Ouch. Pre 2012 Around 2007-2008, the European Commission started reaching out to stakeholders to understand their views regarding the, at that time, 12 year old Data Protection Directive. Then Commissioner Vivane Reding and her, now even more well known, aide Martin Selmayr were the driving forces behind this di... Read More
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Five ways to tune your DevOps culture for high performance

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It’s true that the hardest thing about DevOps is built into its name—the collaboration between development and IT operations (and everyone in between!). How can you bring cross-functional teams and disciplines together into a cohesive, higher-performing whole? I recently was introduced to the concept of ‘ba’ by a colleague during a discussion of SAFe practices. And while the concept of ba is typically applied to agile planning, I found it profoundly speaking to the key challenge of DevOps today. The concept of ba, origin... Read More
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Using GIT with CA Endevor SCM – An Administrator’s Perspective

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I previously wrote about a new offering we are building that allows developers to develop with an Enterprise GIT repository, linked to an inventory location in CA Endevor SCM.  With this new capability, developers get all the benefits of using GIT that has made it an almost standard for open systems development. At the same time, they can leverage the build and deployment automation that organizations have invested in Endevor over the years. If you are a CA Endevor SCM Administrator, I’m sure you have que... Read More
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FIS ensures a memorable customer experience

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Over the past 6 months I have started a new job at CA, paid my daughter’s tuition, financed a car, bought groceries 173 times, and bought too many pairs of shoes for my son online.  I did all of this and paid my bills without stepping foot in a bank. We live in a world where everything we need is at our fingertips.  The exponential growth of e-commerce and social media has changed the way we all live our lives and in turn has forced companies to change the way they deliver their services. The FinTech industry is no exception to this. With the rise of self-serve mobile technologies, finance companies must continue to deliver a customer experience that is engaging. Mobile continues to be on the rise in the e-commerce and ... Read More
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CA and CA Veracode channel programs shine

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CRN®, one of the industry’s top sources for news and analysis for the IT channel, recently granted CA Technologies and CA Veracode a 5-Star rating in its 2018 Partner Program Guide. The annual Partner Program Guide is the definitive listing of partner programs from technology vendors that provide products and services through the IT channel. The 5-Star Partner Program Guide rating recognize... Read More
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How AIOps can help you quickly and efficiently deliver superior user experiences

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In an increasingly digital world, IT Operations Management teams play a  critical role in delivering top notch digital experiences to users – whether it be  to internal or external users such as customers and partners. The Modern Software Factory neatly summarizes how teams collaborate to design, develop, test, deliver, secure and improve apps. From concept to product and beyond, the Modern Software Factory provides a blueprint for success through agility, security, ... Read More
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Paying it Forward: The Mainframe Community is Stronger Than Ever

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The Mainframe community is bubbling with innovation and new ground-breaking capabilities. It’s an incredible environment to be in right now. Having worked in the application, infrastructure, and software development space for more than 30 years – and now as General Manager for CA Technologies’ Mainframe business unit – the discussions taking place today are enabling our customers to succeed in unprecedented ways across every industry. For example, I recently attended the SHARE conference in Sacramento, where over 300 industry speakers and nearly 1,300 attendees, more than 20% of them first time attendees, joined to participate in user-driven technical sessions, insig... Read More
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Towards Simpler Software Maintenance

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Recently at SHARE Sacramento, CA and IBM announced a groundbreaking partnership to simplify z/OS software maintenance for system administrators, system programmers and security administrators. Under this partnership, CA will give to IBM  key service capabilities (installation of PTFs) from its Mainframe Software Manager (MSM), to become part of IBM z/... Read More
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The GDPR and the European double breach whammy

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Data and security breaches are a hot topic across the world. The EU General Data Protection Regulation (GDPR) has a specific focus on data breaches. Another piece of legislation, the EU Network and Information Security (NIS) Directive, focuses on security breaches. In conversations with customers, I still get many questions around the actual implementations, so a quick refresh below. But let me start with the obvious. Prevention is better than the cure, so invest and prepare. Nobody wants to experience a breach. Apart from its impact to users, it has a huge brand and financial impact. As data becomes a central point of business operations, the potential risk for a breach has never been so high. A big focus ... Read More
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Why seek a third-party award for our own customer feedback?

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I’m pleased to announce that CA has won the NorthFace ScoreBoard Award for the sixth consecutive year.  The award is issued by the Customer Relationship Management Institute (CRMI, an Omega Management company). CRMI’s methodology calls for auditing customer satisfaction surveys administered by the participating companies.  According to CRMI, the award is “presented annually to companies who, as rated solely by their own customers, achieved excellence in customer service during the calendar year.” The why Why did we pursue external recognition of our own customer feedback? For the same reason that a runner who measures his or her progress with a stop-watch still enters a race. Runners can se... Read More
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Measuring the success of business agility – The winning formula

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Being agile – whether in your development organization or extending agile methods across your entire organization –  is about customer centricity, faster cycle times, improving quality and even employee satisfaction. But how can organizations measure whether their agile practices are actually bringing better business impact?  There’s not always a clear answer to this, and more often than not your measurements will evolve as your company matures its agile practices. But, our counsel to all of our customers on their agile journeys is to look at the business outcomes you’re trying to impact. Most organizations keep a close eye on specific metrics, like improved quality, faster time to market and reduced defects. This is imp... Read More
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Three essential elements to digital experience monitoring

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Phone and tablet apps – old news. Desktop/laptop apps – even older news. Enterprise apps – same. As users, we’re accustomed to these kinds of apps and have certain expectations of them. New devices, new OSs and new platforms keep the innovation rolling, but these forms of apps are well known entities. TVs have had apps for a while. Set top boxes & streamers: ditto. Refrigerators: yes. Cars: sure, why not. There’s even a smart toaster. I’m sure you can add to the list. The point is digital experiences through apps are an increasingly pervasive part of our physical world beyond our phone, tablet and laptop screens. When these app experiences go well, all is good. When there’s a glitch (can you say “buffering?”)... Read More
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Real digital transformation depends on development shop transformation

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Recently, we hosted a webcast featuring Jeffrey S. Hammond, Vice President, Principal Analyst Serving CIO Professionals at Forrester, to present “Digital Transformation Starts in Dev.” Business leaders everywhere are plotting out their digital transformation strategies, and how to get closer to customers – fast. But there’s a looming challenge: Real digital transformation requires fast, sweeping modernization of development culture, processes and old systems into new cloud-based systems that are agile, mobile, and able to deliver disruptive, real-time intelligence. Without major changes in your development shop, a digital transformation will... Read More
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Coming to IoT World – the future of IoT Testing

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IoT World, the biggest IoT show of the calendar year is fast approaching. CA Technologies will be attending for the first time – sharing our point of view on IoT technologies, an area that is quickly evolving and becoming more and more relevant for digital businesses. KnowThings.io is an IoT startup within CA Technologies’ Accelerator program. We are excited to meet prospective IoT customers and partners, and to share our vision of the future of IoT solution development. The complexities of IoT development At IoT World, we will be watching closely to better understand the key challenges that IoT developers face today. According to a recent sur... Read More
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APIs for your EHR: Exploring the IoT opportunity in healthcare

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In a monthly blog series brought to you by CA API Management, we are exploring how the Internet of Things (IoT) is transforming industries. Today, we are focusing on the enormous IoT opportunity in healthcare. This month is a good time to highlight healthcare, as the industry has recently made headlines. From the HIMSS conference, to updates to the Medicare program, to leading technology companies like Amazon and Apple beginning to participate in the ecosystem, the healthcare industry is changing as technology disrupts traditional services. And most in the industry are saying ‘finally!’ Let’s dig into some of the recent heal... Read More
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At the end of the yellow brick road is your mainframe

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Maintaining a differentiated digital customer experience is no cakewalk, and organizations have gone to great lengths to identify practices that expand our capacity to innovate. Take for example low code development, which has greatly opened the playing field by allowing individuals with no traditional programming skills to contribute meaningfully to the innovation value stream. While new methods for driving innovation continue to emerge, one true constant in this evolution is the principle of advancing change through data insights. With 80% of transactional data still residing on the ... Read More
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Prerequisites to Business Agility

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The term Business Agility is relatively new and still some common misconceptions exist about it.  So, let’s start there – Business Agility is a company’s way to sense and respond to change proactively and with confidence to deliver business value, as a matter of everyday business. And being able to pivot on a dime is one of the most essential parts. So, let’s  explore the fundamentals needed before you can successfully venture into business agility.    ... Read More
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How to keep pace with the growing appetite of software

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The notion that software is eating the world, as Marc Andreessen once put it, has never been more true. Today, organizations realize new measures are necessary to succeed – namely, delivering applications faster and with higher quality. To achieve this, organizations must be able to quickly adapt, with the right software development and testing tools in place. In fact, it’s these new software development methodologies that are helping software eat the world today. Development methodologies like agile have significantly increased the speed at which software is developed and delivered. However, not everything i... Read More
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I am a Mainframer: Jeff Henry

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In our latest “I AM A Mainframer” interview series, Jeffrey Frey, Retired IBM Fellow, chats with Jeff Henry. Jeff Henry is a Vice President of Product Management at CA Technologies. Jeff is responsible for the Intelligence Operations and Automation mainframe portfolio of products, including Mainframe Operational Intelligence and Dynamic Capacity Intelligence. Jeff and Jeff discuss the biggest challenge for the mainframe going forward. Jeff, also talks how to best utilize the mainframe to coexist with the distributed world and the cloud world. Read more > ... Read More
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Boosting secure access for the UK’s national health service

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The National Audit Office (NAO) said ‘basic IT security’ could have prevented the WannaCry attack. Yet, the lack of privileged access controls remains an ongoing risk. According to Gartner, the improper governance of privileged access management (PAM) will be the major cause of approximately 60% of data breach incidents by 2018, compared to 40% in 2015. The average NHS Trust works with hundreds of third parties to maintain its key systems, requiring access to do so.... Read More
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Container orchestration: the balance of power is shifting

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Docker is to containers what Kleenex is to tissue. When someone talks about containers, it’s a safe bet they are talking about Docker containers. This is good news as we can all agree on the basic building blocks for our Microservice applications. However, we are running applications – not building blocks. Container orchestration is where the majority of the recent power shift has occurred. The container orchestration players Apache Mesos, Kubernetes, OpenShift, Docker Swarm, and Rancher were some of the early players in the container orchestration space. Each had a niche and served it well. However, over the last year, everything has shifted towards Kubernetes. OpenShift 2 was a proprietary orchestrator that adopted... Read More
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CA Recognized as a Leader in the Gartner Magic Quadrant for APM

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Gartner has named CA Technologies a Leader in the Gartner Magic Quadrant for Application Performance Monitoring Suites. We believe this recognition validates our strong vision and speed to deliver innovation that meets the demands of our customers and uniquely addresses market pressures.  Several years ago, we recognized that many APM solutions were not built to meet the new demands of modern technologies and challenges introduced by digital transformations.  Just like many of our customers, we too embarked on a digital transformation, delivering new patent-pending innovations, analyt... Read More
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GDPR compliance starts with identity governance

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Security professionals know that GDPR compliance is a big deal – and the threat of a fine as large as four percent of global annual revenue raises the stakes. Just about every large multinational company is affected by GDPR, whether as a data controller (defines how and why personal data is processed) or data processor (maintains and processes the data on behalf of the controller), if they deal with the personal data of EU residents. A strong approach to identity and access management (IAM) should be a key part of your preparations. Why identity matters for compliance Being GDPR compliant means implementing procedural controls whereby your systems are designed to limit access to personal data on a ... Read More
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Test Data Management: The Green Choice

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The shift to green energy is accelerating across Europe at a pace few could have predicted. Wind and solar farms are popping up at an unprecedented rate. Government grants are increasingly available to curb carbon emissions. And electric cars are racing ahead. All of which is good news for Greenchoice. We are one of the the largest providers of sustainable energy in the Netherlands, providing green resources generated from sun, wind, water and biomass to more than 400.000 customers. Our ambition is to help 40% of customers generate their own energy by 2020. Our success doesn’t come easy though. Owing to the lightning pace of change in the green energy market, Greenc... Read More
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What women in CA’s product org say about diversity in tech

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We wanted to hear the point-of-view on diversity in tech from women in CA’s Product group, so we sat down with three ladies: Dilshad Simons, SVP of Product Management in Agile Management, Malini Leveque, Director of Product Design in Agile Operations, and Tracey Malloy, Senior Director of Software Engineering in Mainframe. Here’s what they had to say. Dilshad Simons What made you want to work in the technology industry? Dilshad: Since early on in my school years, I loved math and science. I ended up studying industrial engineering, where I discovered that I care about the human side of ... Read More
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CA Champagne blog series (#7): How can you get started with agile?

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In the final installment (for now) of our CA Technologies’ business agility transformation series, Christine Hudson and Ronica Roth talk about how you can get started with agile. In this Champagne series we’ve talked about why CA has taken o... Read More
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What Jimmy Kimmel taught us about customer experience

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I like movies.  I like the escapism, the creative ideas, and, frankly, the night out.  That is why I ended up watching the Academy Awards ceremony on TV last week.  However, I am not writing this blog because of my passion for movies.  I am writing it because of my passion for customer experience. When you are as immersed as I am in the pursuit of great customer experiences you tend to find examples of good and bad CX everywhere you turn.  After all, I am not only a CX professional, I am also a customer.  It is amazing how many situations I can relate to customer experience. That is why when Jimmy Kimmel asked the star-studded audience at the Oscars to thank the movie-going public, I took notice. The importance of tha... Read More
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Startup success doesn’t always mean building a $1B business

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“There are those who look at things the way they are and ask why. I dream of things that never were and ask why not?” – Robert F. Kennedy We are shutting Qubeship.io down. It certainly wasn’t the outcome I had hoped for, but I know I am better for the experience. Qubeship was a project within the CA Accelerator – an incubation program for internal innovations who want to step out of the the standard 9 – 5 job and are willing to take on the challenge of launching the next great business. The statistics are clear, 90% of startups fail. Yet, the outcome often isn’t as black and... Read More
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An organization’s culture is its destiny

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Wrapping up our 5 part series on DevSecOps, this week we explore Step 5: Develop a Culture of Visibility. Maintaining security is important throughout the development process to ensure your code is safeguarded against breaches and other maladies, but application security doesn’t stop there. In addition to the other DevOps elements, a well-engineered solution needs to support “closed loop feedback” from the on-set of production in the event a security incident arises. And, while there are various scenarios in which operational visibility into application security is mission crit... Read More
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Get The REAL Inside Scoop From A Local! Sacramento SHARE, CA Technologies…. And Pizza!

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Are you attending the SHARE conference in Sacramento? Wondering what you will learn, experience… and eat? This year’s event is sure to be a great melding of technology, networking with your peers and food – your typical family reunion! And CA is again partnering with SHARE to make sure you gain technical insight and knowledge to help you become more efficient and productive. You’ll learn how you can achieve both digital business optimization and digital business transformation using the power of the new IBM Z and the Modern Software Factory to establish a system of digital trust. Here are some “insider highlights” from a local resident (me) and fellow SHARE attendee and contributor: First, and most important, wh... Read More
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Celebrating women in tech: Nicole Fagen

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The first person in our profile series is Nicole Fagen, who is VP of Product Management at CA. We asked Nicole a few questions about her background, career and thoughts on the current challenges of women in tech. How did you originally end up working in tech? My father helped build the buildings for IBM in Burlington Vermont.  He always came home with the best stories about “thinkers” and “daydreamers” and people making new chips so computers would be faster.  In university I focused on math, physics and sociology. In graduate school, I studied applied mathematics. My honors thesis leveraged finite element theory to predict the path of a hurricane. One day, IBM was on campus recruiting and they... Read More
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Authentication via SMS – Has it become a thing of the past?

In Government, Legal, Mobile Technology, Science & Nature, Security by CA TechnologiesLeave a Comment

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By Matthew Berryman When authenticating customers remotely, companies often offer a One-Time Passcode (OTP) delivered by SMS to their customer’s handset. While a clear improvement from static passwords, it’s far from ideal and no longer as secure as once thought. But, even before a bank can offer OTP via SMS, the first challenge they face is whether or not they have an accurate mobile number for the cardholder. It may be surprising that some companies have accurate mobile numbers for less than half their customer-base, immediately limiting the value of this type of authentication! With banks’ increasing use of OTPs delivered via SMS for cardholder authentication, fraudsters are becoming increasingly in... Read More
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7 reasons why CA Automic Release Automation is the Best DevOps Commercial Solution

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The modern software factory eliminates the barriers between ideas and outcomes. It enables your organization to build and release software quickly, more frequently, and without delays or disruptions. Ultimately, this factory streamlines traditional methods of delivery and navigates bottlenecks, while also finding ways around the inefficient use of resources. The heartbeat of this modern software factory? Release automation, which automates software delivery through the integration, automation, and orchestration of the entire DevOps toolchain. And guess what? CA Automic Release Automation was a finalist at the third annual ... Read More
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Automate your workload with CA Workload Automation AE (AutoSys®)

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As our customers become increasingly familiar with the concept of the Modern Software Factory, we are continuing to look at ways we can help you build one. This means both developing innovative new products and enhancing existing solutions to ensure that you can gain the requisite agility, insight and security. We believe that automation is the key to unlocking a Modern Software Factory within your enterprise, and we’re pleased to announce that with this latest update—version 11.3.6 SP 7—CA Workload Automation AE is easier than ever to integrate into your complete IT ecosystem. CA Workload Automation AE orchestrates business tasks so critical processes can run automatically and continuously—and as simply as defining, sched... Read More
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Agile and DevOps – Essentials in the digital transformation journey

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Digital transformation is key to the success of any company operating in today’s business landscape and agile and DevOps are essential components for a successful journey. Employing these practices will help companies move to the head of the pack by improving speed, overall collaboration and the customer experience. Recently, CA commissioned a global survey by Freeform Dynamics of more than 1,200 IT leaders around the topics of agile and DevOps titled, “How Agile and DevOps Enable Digital Readin... Read More
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The Fourth dimension on agile leadership

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If you’ve recently stayed in a Hilton Hotel, eaten in a Café Rouge restaurant, or purchased a Subway meal, it’s likely that Fourth supported that experience. This U.K. based company is a leader in operational software solutions for the hospitality industry, supporting purchase-to-pay, demand planning, inventory and workforce management solutions in hotels, restaurants, bars and other services. Underpinned by analytics and collaboration tools, Fourth’s software is used by 1,100 customers in 60 countries. The challenge for the organisation is to keep pace with the rapid change taking place in the hospitality sector. Evolving end-user customer needs, increasing demand f... Read More
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Five essential steps to shift security left (Episode IV)

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The modern developer is adept in a wide variety of different ways — from speaking a foreign language (Java) to understanding software design patterns and more. Despite their penchant for being something of a renaissance man/woman, secure coding isn’t typically a core competency they are trained in. However, adding this skill to their tool belt is wise as it helps make them as formidable as a certain caped crusader that favors the color black. It’s not just developers that benefit from security training though. One of the primary tenants of DevSecOps, is that ... Read More
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The Empowerment Revolution Will Not Be Enforced

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At CA’s Agility Services, we’re strong believers in the 12 Failure Modes of Agile Transformation – critical bear traps to be wary of when attempting to change an organisation into a better state, based on a distillation of our combined experience with hundreds of organisations. I’m particularly happy to see that a Failure to Decentralise Control is in there, having seen the impact of moving authority to where the information lives, in faster and fundamentally better decisions. However, I worry that in our en... Read More
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CA in Challengers Quadrant of 2018 Gartner Magic Quadrant for NPMD

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Recently Gartner published the 2018 Gartner Magic Quadrant for Network Performance Monitoring and Diagnostics, rating CA’s network monitoring software in the challengers quadrant. The Network Operations and Analytics platform, which is comprised of CA Spectrum for fault and event management, CA Performance Management for infrastructure performance monitoring, CA Network Flow Analysis for flow monitoring, CA Application Delivery Analysis for packet monitoring, CA Virtual Network Assurance for SDN/NFV monitoring; all converged into a one network operations dashboard experience was rated favorably and has improved in completeness of vision,... Read More
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How the CSF can reduce federal cybersecurity regulatory requirements for states

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Earlier this week, the National Governor’s Association held its annual winter meeting in Washington, DC. Technology innovation and cybersecurity continue to be key priorities for our nation’s governors. However, as state governments are seeking to improve efficiencies by modernizing and consolidating their IT systems and services, they are encountering significant challenges and costs in complying with a broad range of federal cybersecurity regulations. Costs of regulatory compliance Last year, Oklahoma Chief Information Officer Bo Reese, who serves as Vice President of the National Association of State Chief Information Officers (NASCIO), ... Read More
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5 essential steps to shift security left (Episode III) – Avoid false alarms

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One of the things we love best about living in a world built around automation, is the ability for machines to take control of tedious and often, mundane tasks. Think about your day-to-day life. From the moment you wake up the next morning until you lay your head down to sleep at night, your life is controlled by automation that is meant to make life easy. Smart coffee makers allow you to control the timing of your favorite hot beverage from your smart phone, in an instant. Today’s toothbrushes tell you when you when to start and stop brushing and will ... Read More
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Overcoming the pains of digital adolescence

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The fitness tracking site Strava recently published a global heat map, causing some uproar. The maps showed areas where its users exercised over the last years. Cool stuff. However, in those same patterns, troops had tracked their own activity in places such as Afghanistan, Iraq and Syria, unwittingly disclosing outlines of routes to and from military bases. Obviously, those troops didn’t mean for their data to be blasted into the open, nor did Strava have any malicious intent. What it does show, however, is the continued growing pains of a booming data economy. CA Technologies CEO Mike Gregoire, stated ... Read More
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Employee Experience: Embrace the change!

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Providing a consistently superior customer experience depends on the work of engaged employees—something I’ve discussed in a previous post. As the connection between EX (employee experience) and CX (customer experience) gets more attention, I think it’s important to understand the employee’s role in this equation. As the leader of an organization of more than 1,000 employees, many of whom are on the front lines when it comes to serving customers, I can tell you that I’ve given this a lot of thought. Giving employees the opportunity to engage Conversations on ... Read More
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When evolving from mobile to IoT, don’t forget APIs

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Just a few years ago, mobile devices posed significant challenges for enterprises. Questions arose like which devices to adopt, how to secure business resources, and how to support complex employee, enterprise, and customer needs. In many cases, it took years for businesses to resolve these outstanding integration issues. For the most part, large enterprises today now have some form of mobile strategy in place, both to provision devices within the organization and to undertake external initiatives like developing customer-facing mobile applications. But just as enterprises begin to feel that they are getting the hang of mobile, many realize that success in a mobile-first world is more complicated than it first appears. Mobi... Read More
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Five Essential Steps to Shift Security Left (Episode II)

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Continuing our 5 part series on DevSecOps, this week we explore Step 2: Integrate-As-You-Code. An important step that many organizations are keen on, is the concept of integrating security into the continuous integration and continuous delivery process. Ideally, the best time to begin security monitoring isn... Read More
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Seven things you need to know about business agility

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Is your company suffering from unrealistic development plans? Delayed deliveries? How about unmanaged risks and dependencies that stall progress? Are your priorities understaffed? Your pivots too frequent? Do you have quality or technical debt issues? As a result of these challenges, are you experiencing low employee morale, a lack of commitment and, worst of all, customer dissatisfaction? If you found yourself nodding to the questions above, you represent the kind of organization that benefits the most from agile methodologies. Here’s what you need to know:  1. Agile is proven technology Although once considered a fad by some, ... Read More
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2018: Marking trust in technology

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January 28th was the annual Data Protection/Privacy Day (DPD). A day that marks the increased focus on the issue of privacy and its protection across the world. It was also a moment to reflect back—and to look ahead. 2017 saw many developments around GDPR compliance activities: the Japanese data protection law, the start of adequacy discussions between the EU and Japan, the first EU – US privacy shield review, questions around a post Brexit UK data protection world, just to name a few… And 2018 will be known as the GDPR start date. We know that it was a long legi... Read More
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CRN Channel Chiefs 2018: Two CA Technologies executives named to the annual list

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This week, CRN published its Channel Chiefs 2018 list, which recognizes top leaders in the IT channel who excel at driving growth and revenue in their organizations through channel partners. CA Technologies is honored to have John Eldh Senior Vice President, Global Partner and Digital Sales, and Tony Jennings, Vice President, North America Partners &... Read More
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Simplifying modern network operations: From your office to Timbuktu

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When Shamus McGillicuddy, Senior Analyst at Enterprise Management Research, published the 2017 EMA Innovator Report late last year, there were two statistics that caught my eye: Firstly, on average, 71% of a Network Operations Manager’s day is spent fixing network problems, through either reactive troubleshooting (“firefighting”) or proactive problem prevention1. This alarming statistic leaves little time for your operations team to spend on projects that are delivering real value to your business. Secondly, the number one challenge that operations team face today is the “lack of end-to-end network visibility”, largely due to a fragment... Read More
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What is Business Agility?

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What is business agility? In a recent survey, executives were asked how they thought agility-at-scale would enhance their organizational operations. Approximately half agreed it would reduce project derailments and fire drills, improve inefficient processes, increase visibility across functional groups and improve collaboration. If you’d like to see all the results, there’s a great infographic on the survey. While many people seem to be able to articulate the virtues of business agility, the definition of the term ... Read More
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Five essential steps to shift security left (Episode I)

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DevOps as a concept has been thoroughly examined, interpreted, and dissected in a multitude of different ways over the last decade since the term itself was coined by Andrew Shafer and Patrick Debois at the 2008 Agile Toronto conference. However, let’s take a step back and review what DevOps is, in order to better understand how DevSecOps fits in. DevOps is a cultural, and organizational way of unifying development and IT operations work. This practice seeks to empower software development team... Read More
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Stop Guessing and Validate What Your Customers Want

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In agile, everything we do is an experiment. Agile product development is no different. We think we know what the customer wants, and the customer thinks they know what they want, but it turns out we’re all wrong! How can that be? Our confirmation bias lures us into one of two traps as a result of false positives. Here’s how to identify and avoid these traps and build products customers actually want to use. The “Customer knows all” trap: Customer interaction is a great way to get feedback, but when that interaction isn’t targeted to the right customer segment, it’s often not helpful. Imagine online product reviews, survey... Read More
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Don’t paint yourself into corners; think about security early on

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Companies spend a lot of time vetting new employees, but they don’t spend nearly as much time vetting their software. Developers often take free software off the web, mix it in with their own code and release it. This software then becomes part of the company’s product that their brand relies on. NC4 VP and Chief Security Officer, George Johnson, was recently interviewed in a CA-sponsored Bloomberg Media Studios podcast with Mike Walker. According to Johnson, buying an app should be more like hiring an employee. He says companies need to start thinking differently about how they source, build and integrate software – and ... Read More
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CA Champagne blog series (#6): Four ways to sustain business agility

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In the sixth installment of our series on CA Technologies’ business agility transformation, Dave McKenna, Christine Hudson, Sri Parthasarathy, and Sairam Chamarti talk about how to sustain agility as new challenges arise and old ways beckon. Adopting agile in your organization is a lot like adopting a new exercise regimen. While you know there are significant benefits that will last a lifetime, it still takes effort to get started and perseverance through the process. Similarly, we know there are significant benefits to agi... Read More
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What can bobsledding teach us about continuous testing?

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About 10 years ago I decided to do something crazy and try the Olympic bobsled run in Park City, Utah. For a princely sum of money you and 2 of your family or friends can climb into a sled with a trained pilot and go careening down the course.  After about 55 seconds you will have experienced 70 mph turns with G forces exceeding your comfort zone for sure. I was in the back of the sled and so I took the brunt of everyone’s combined weight going into each turn. It was an experience that I’ll never forget. It was fast, exhilarating, and ov... Read More
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CA Champagne blog series (#5): Extending agile across the business

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In the fifth of our series of blogs about the CA Technologies agile transformation, Sri Parthasarathy, Sairam Chamarti and Christine Hudson talk about how we’re successfully using Agile practices in Legal, Marketing and Global Customer Success. Agile wasn’t designed to sit in isolation in development. To get the most out of agile, it needs to be applied to every department that is involved in launching new products and servicing customers – from marketing and sales through to legal. The benefits of extending agile across the value stream — collaborati... Read More
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Inspiring the innovators of tomorrow

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Software is now the core component of an organisation’s DNA. Business models are hastily being rewritten as emerging technologies like artificial intelligence, virtual reality and machine learning disrupt the world. Every company today must digitally transform to stay relevant and competitive – and that means fostering innovation.  While technology enables innovation, skills are the new currency. Unfortunately, this currency is in short supply. Despite this unstoppable forward march of technology, there is a chronic skills gap in Europe. Too few children and students are learning science, technology, engineering and maths ... Read More
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Davos: Created a shared future in a fractured world

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This week I will be attending the World Economic Forum in Davos, along with our CEO Mike Gregoire. The theme is: “Creating a shared future in a fractured world.” A tall order for sure. Whatever your view of the challenges of building worthwhile global initiatives, there’s something remarkable about getting this many world and corporate leaders together in one place to discuss and set a course on what the world is facing in the years to come. At the end of the day, shared understandings and dialogue are the foundation of a world that works together vs. apart. It is indeed only one of the many streams of people that must come together to drive change, but it is one that has an astounding inventory of resources available... Read More
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Five tips for load testing before big events

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Our business calendar is sprinkled with many important events, like Black Friday, the Big Game and launches. While it’s important that your website or app is up and running all year long, adequate performance is especially crucial at these times. Therefore, it... Read More
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The competitive edge of DevSecOps

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As I have stated before, every company is essentially a software company. It’s how we connect and engage with customers and partners. Security is a critical part of enabling a “software” company to effectively engage with customers by building their trust through protecting their data. Now that the development process is more automated, the days of security testing coming late in the process should be history. The implications are far too great for companies to continue to operate in this archaic way. Instead, security must be included from inception and play a part in the creation, manufacturing and delivery process. However, a Freeform Dynamics ... Read More
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CA leadership team at the 2018 World Economic Forum

In Business, Government, Healthcare, Security, Start Up by CA Technologies

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The World Economic Forum’s (WEF) 28th Annual Meeting kicks off next Monday, January 23 in Davos, Switzerland, bringing together global policy leaders with business and thought leaders from a multitude of sectors—including CA Technologies CEO Mike Gregoire and team. The theme of this year’s summit is “Creating a Shared Future in a Fractured World,” a welcome and frankly imperative dialogue given the challenging geo-political dynamics that we continue to work through as a global community. Among the issues on which the business and global policy communities need to focus is rebuilding and maintaining trust of its consumers and citizens—a reality which we acknowledge is more often than not tied to technological... Read More
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Process Automation – the unsung hero of digital transformation

In Business, Government by CA Technologies

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By Wilfried Cleres, Fujitsu Distinguished Engineer, Managing IT Consultant for EPS Automation and Cloud Services – Fujitsu EMEIA EPS Our industry has talked a lot about digital transformation and the extraordinary benefits that customers have been able to unlock by deploying appropriate technologies. We’ve all seen the headlines about companies that have created whole new revenue streams or who have dramatically reduced their costs while equipping themselves to handle whatever the future throws at them. What isn’t covered as frequently are the less glamourous, but crucial building blocks of these transformations – including process automation. This unsung hero is the key to unleashing all the benefits, as it essen... Read More
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Key Metrics Needed to Measure Agile Success

In Business, Science & Nature by CA Technologies

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When asked about agile metrics and measuring the success of agile initiatives, I once would have said that teams should focus primarily on two areas:  on-time delivery and product quality (with relation to customer satisfaction). But today’s business environment has changed and everyone within the organization – from the boardroom to the PMO to individual agile team members – are changing with it. Don’t get me wrong–as you’ll see in the list below, those agile metrics are still of critical importance in measuring the success of an agile initiative. But first and foremost, today’s agile teams need to ensure they’re deli... Read More
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Find DevOps success in 2018 with the “right” executive

In Government by CA Technologies

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Now that the holidays are over and your focus is on the new year, have you thought about what your number one 2018 New Year’s resolution would be for a successful digital transformation in your organization? Most of the enterprises that we have worked with all recognize the need for a digital transformation and the benefits that come with a successful implementation but most have not quite figured out what the most important factor is in this journey. When we asked our contacts what the number one reason that DevOps projects fail or succeed are due to the lack of: Yet one of the top reasons reported that can determine success or ... Read More
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The Big Kahuna of New Year’s resolutions: An unrelenting focus on the customer

In Business, Events, Government, Science & Nature, Security by CA Technologies

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It’s that time of year where many of us make resolutions. Eat less, exercise more – the usual suspects. And, with the financial year ticking over for many businesses, executives too are reviewing the strategies needed to support one critical resolution – delivering a superior customer experience. The smart ones amongst us recognize that the game has changed. Customers place less emphasis of physical things and more on digital experiences. Sure, businesses still manufacture products, but they now wrap them in software services. Every vehicle manufacturer worth their salt now include infotainment and diagnostic services in the price of a new car, while mobile device differentiation is increasingly driven by software apps and a... Read More
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Five steps to an agile culture

In Business, Government by CA Technologies

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We often hear how difficult an agile transformation is, and admittedly, there are challenges. Running a marathon is difficult too, yet hundreds of thousands of people do it every year, and while those runners will tell you it’s difficult, in the next breath they’ll tell you that in the end, it was worth it.   The good news is, you don’t have to be afraid of the transition. Companies like CA have created entire support structures to guide organizations through the agile process. We ... Read More
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Site Reliability Engineer – the IT guardian you should’ve heard of by now

In Business, Government, Legal, Science & Nature by CA Technologies

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Being a site reliability engineer isn’t easy. As described by Andrew Widdowson, “it’s like being a part of the world’s most intense pit crew. We change the tires of a race car as it’s going 100mph.” Known as the “automaters”, SREs are often asked to observe application environments and mange incidents… at all hours of the day. Because everyone knows, when your app is down, so is your business. The SRE’s job is to secure a flawless user-experience. To deliver site reliability. SREs bridge Dev and Ops, ensuring new releases improve the product, rather than breaking it. The Chall... Read More
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Eight reasons you need an agile coach

In Business, Government, Science & Nature by CA Technologies

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The transition to agile is no different than any transition that impacts an entire organization – it’s going to come with some challenges. That’s why CA Technologies has created an entire support structure of agile coaches and consultants who together have helped over a thousand companies to successfully adopt agile methods. Through their collective wisdom, agile coaches help these organizations to navigate challenges, brainstorm solutions and apply agile principles to real world scenarios. An agile coach will benefit your organization when: Agile coaching helps you design an agile portfolio management process that continuo... Read More
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The surprising thing Fortune 500 companies are doing to stay on top

In Business, Government by CA Technologies

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You don’t become a Fortune 500 company without doing a lot of things right. But with success, often comes competition. How do the most successful companies outpace their competitors and stay on top? They operate faster, more efficiently and more productively. They cut unnecessary costs while surpassing the previous quarter’s results. And they tackle the lowest hanging fruit first. Enter meetings. The business function everyone loves to hate but no one is willing to fix. In large companies, meetings a... Read More
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Analytics-Driven Applications: the Magic Formula for Digital Businesses

In Business, Government, Science & Nature by CA Technologies

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In the “application economy”, there is a growing interest among companies from banking to retail to media, to make their consumer-facing applications “analytics-driven”. Examples of Applied Analytics Many businesses are hard at work exploring their customers’ digital interactions to understand how to optimize the user experience and increase satisfaction. A few examples of common use cases: Improving online stores to give customers easy access to personalized content and support. Enriching mobile experiences by predicting the customer journey and search patterns. Proactively identifying network issues; provisioning capacity and applying fixes without a n... Read More
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Our early New Year’s toast to you: Maintenance delivery made easy!

In Healthcare, Science & Nature by CA Technologies

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As part of our ongoing Mainframe strategy, CA Technologies now offers a new maintenance delivery service: CA SMP/E Internet Service Retrieval. This new delivery method uses the IBM SMP/E RECEIVE ORDER command to acquire CA Mainframe product maintenance over the internet by securely submitting an order for PTFs and HOLDDATA to a remote CA Technologies server. This service can reduce hours of maintenance time to just minutes, making your system programmers more productive and allowing them to focus on higher value tasks. “This capability has drastically reduced the time and effort needed to find and download updates. Best of all, it is easy to use!” said Rob Capel, Senior Operating System Programmer, Sentara Healthcare. ... Read More
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Just in time for the New Year: New mobile releases from CA API Management

In Gaming, Government, Mobile Technology, Science & Nature, Security by CA Technologies

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Let’s ring in 2018 with enhanced developer productivity, seamless security, and mobile and IoT opportunities! The calendar year may be coming to an end, but our mobile API Management team has been hard at work developing new features for our customers. Today, we are excited to announce the release of Mobile API Gateway 4.1, Mobile SDK 1.6, and OAuth Toolkit 4.2. Read on to learn how these new releases will improve developer workflows and kick start a new year of mobile innovation for your enterprise. Introducing MQTT Connection Manager and MQTT Over WebSocket. MQTT is a highly scalable, low-bandwidth publish/subscribe (pub/sub) messaging transport protocol. Due to its speed and efficiency, MQTT is particularly useful for low-co... Read More
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The Lord Vader Project: The Agile Force Awakens

In Business, Education, Government by CA Technologies

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In my last three blogs, I described our two-year journey to Agile Marketing and two of the three pivotal moments that convinced me to keep going and scaling. The most recent, Beware of agile theater, taught me what real agile was and how it could benefit the business. Despite seeing the benefits of Agile Marketing, it took one more “in my face” moment to persuade me to take the next step in scaling it across our marketing organization at CA. In August 2016, the request was made to be more confident in our messaging, to create more digitally discoverable comparative content, and to execute fact-based competitive campaign... Read More
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Automation assisted code promotion

In Education, Emerging Technology, Gaming, Government, Science & Nature by CA Technologies

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Christmas is approaching, and for fans of American football it’s an exciting time. The college season is coming to a close with the playoffs and bowl games, and in the NFL its crunch time in the race to the post-season. In every one of these crucial games, each handoff could be the moment a team wins or loses a season-defining game. Similarly, in DevOps, every deployment is an opportunity to succeed or fumble. Automation assisted code promotion can prevent the fumble. Why? Because unlike in football (or any sporting endeavor) automation allows you to repeat the same process precisely in any environment, any n... Read More
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CA champagne blog series: Tools and technology for business agility success

In Business by CA Technologies

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In the fourth of our series of blogs on the CA Technologies’ business agility transformation, Skip Angel, Christine Hudson, Sairam Chamarti and Sri Parthasarathy talk about the tools that are helping us better understand how we deliver value to our customers. You look at any person that is master of his or her craft, experience and skills are only part of the success. Having the right tools and materials can be a vital part of maintaining peak performance. Likewise when it comes to mastering business agility, investing in an appropriate toolset is as important as having the right support and coaching in place. In particu... Read More
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It’s Huge: New CA PPM Sees Record Adoption

In Business, Gaming, Government by CA Technologies

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In the mid-show din at last month’s CA World ’17, I leaned into a conversation about the new CA Project & Portfolio Management solution. Surrounded by neon-lit booth signs, self-guided product demos and TED Talk-style customer sessions, a handful of CIOs and project managers wanted to know if CA PPM 15.3 really was that good? “We have never seen anything like it before,” I said. “Don’t think any enterprise PPM solution has ever been this popular.” In the first three weeks of availability, about 20% of CA PPM customers asked to upgrade to version ... Read More
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Achieve continuous integration in the New Year

In Business, Education, Government, Legal, Science & Nature by CA Technologies

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Continuous integration is the fulcrum of continuous delivery, since it allows you to optimally distribute work with confidence that your work will be properly assembled into target deliverables. By monitoring source code repositories, running builds whenever code changes are detected, running tests against compiled software, and generating artifacts like binaries and documentation, developers can ensure new features or fixes do... Read More
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3 ruling technology trends to watch out for in 2018

In Business, Government, Healthcare, Legal, Security by CA Technologies

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As we head into a new year, IT improvements and management should be top of mind for any business looking to amp up their customer experience, delivery and service in 2018. Recently, at CA World ‘17, I talked about how every business strategy is now an IT strategy. With that in mind, I have a few predictions for 2018 that I encourage companies to have on their to-do list as they look to find greater success in the new year. #1 It’s all about DevSecOps Security will remain top of mind for customers, but the software development lifecycle will now need to integrate security... Read More
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Shift security left for a gift that keeps on giving the whole year

In Government, Legal, Security by CA Technologies

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Shifting security left isn’t like the scratchy sweater from your grandmother or a pink bunny suit from your Aunt Clara. It’s one of the good gifts, one of the big ones. Like a puppy or a trip to Disney World, it’s one of those the whole-family, everyone-loves-it gifts. It’s got perks for the security team, the development team, and even the organization as a whole. Gift for developers You know what’s not a good gift? When security comes bearing a long list of testing results late in the game. Revisiting months-old code to find and fix flaws is a cumbersome, time-consuming momentum-killer. But ... Read More
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Beware of agile theater

In Business, Government by CA Technologies

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In my first blog about our journey to Agile Marketing, I noted there were three pivotal moments that compelled me to keep moving forward. The second blog described the defining moment that led to the creation of an agile delivery group. From the team’s perspective, applying agile to marketing was a positive change; engagement and satisfaction were up. But I was still left with the question, will it be good for the business? I needed more evidence before scaling agile across CA Marketing. And then I had a chance to see the ... Read More
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On Cyber Monday, Are you Delivering Systems of Trust?

In Business, Legal, Science & Nature, Security, Start Up by CA Technologies

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Despite the fast and furious introduction of cloud services, the mainframe has held steady as an integral part of retailers’ hybrid data center. Brick-and-mortar retailers (like Macy’s, Walmart, and H&M) that rely on mainframe technology understand that it’s crucial they keep the customer trust they spend decades building as they expand into the digital marketplace. Behind the scenes, the mainframe is mission essential, powering 18 of the top 25 retailers’ data centers and storing 71% of corporate data. There’s a reason for that: I... Read More
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What can we do to promote diversity in IT?

In Business, Events, Government, Science & Nature by CA Technologies

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As the technologically-employed father of two daughters who will both be embarking on their own careers in the next four to six years, I am keen to promote diversity in the workforce, especially in my own beloved IT. How could the IT industry that has been so kind to me over my 25-year career be less than welcoming to my female offspring?  Yet, apparently, this is so. The diversity issue in IT CA Technologies CEO Mike Gregoire addressed this issue in an interview with Arianna Huffington held at the World E... Read More
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DevOps – A Cultural Christmas Carol

In Business, Government by CA Technologies

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Twas the night before Christmas and not a creature was stirring. Except for Anna Scroogely, the CIO of Laggard Inc. and her downtrodden team. As usual they were working overtime trying and keep the latest release of some flaky software working across a patchwork of neglected, creaking infrastructure. As Scroogely prepared to trash another procurement request, the lights dimmed, her monitor flickered and a face came into focus. It was Clint Marley, Laggards’ former CIO. “I’m here to warn you Scroogely that tonight you’ll be visited by three spirits. Listen to what they say regarding DevOps culture or you will suffer my same fate – doomed to wear the chains of ineffectiveness and mocked by your business peers.”... Read More
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My technology predictions for 2018

In Business, Emerging Technology, Finance, Government, Healthcare, Security by CA Technologies

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Every year about this time, we gaze into crystal balls to divine the future of our industry – or at least where it’s headed over the next 365 days. The result is often a triumph of incrementalism: we predict that we will get more of what we already have. The truth is, technology isn’t as revolutionary as we often think – and commenting on incremental changes alone may not help us understand what lies ahead. Along with a few near-term predictions – so hard to resist – I’d also like to make some predictions not just about technology per se, but about related changes to organizations, processes, and the cultures around them. Here’s my main prediction: By 2030 what we’ve come to know as “IT” today will be virtual... Read More
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Technology predictions for 2018 and beyond

In Business, Emerging Technology, Finance, Government, Healthcare, Security by CA Technologies

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Every year about this time, we gaze into crystal balls to divine the future of our industry – or at least where it’s headed over the next 365 days. The result is often a triumph of incrementalism: we predict that we will get more of what we already have. The truth is, technology isn’t as revolutionary as we often think – and commenting on incremental changes alone may not help us understand what lies ahead. Along with a few near-term predictions – so hard to resist – I’d also like to make some predictions not just about technology per se, but about related changes to organizations, processes, and the cultures around them. Here’s my main prediction: By 2030 what we’ve come to know as “IT” today will be virtual... Read More
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Smart cities will save us $5 trillion per year: But we have to build them first

In Business, Government, Security by CA Technologies

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We could dream up the kinds of experiences and opportunities we’d like our cities of the future to provide, yet it was uncertain how quickly technology could get us there. Now that the Internet of Things (IoT) has grown from a mere fascination to a digital revolution, and technology investments in the space have exploded, we can put this question to rest. From a technology standpoint, smart cities are not just possible, but inevitable. But for a smart city to flourish and for its true potential to be realized, an enormous amount of coordination is required between citizens, governments, businesses, infrastructure providers, transportation services, and a multitude of other stakeholders. While technology is the first major... Read More
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How to avoid the Grinch in the system this holiday season

In Healthcare, Science & Nature by CA Technologies

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For a period of a few days in November, fear and uncertainty reigned as thousands of American Airlines’ passengers waited to hear if their holiday flight would be cancelled due to a pilot scheduling snafu. No pilot, no flight. They blamed a ‘glitch in the system.’ But let’s face it, these types of defects end up draining the joy for everyone they touch—they really are a Grinch in the system. While I don’t know what the exact problem in the system was, I can surmise that there was a code change that was not sufficiently tested that was released to production. This may have been a very minor change, but one that ended up having major consequences. As companies move to deliver new features and capabilities faster and more... Read More
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Discussing modern software development in Brussels

In Government, Legal, Security by CA Technologies

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By Chris Wysopal  Last week, I had the opportunity to meet with a range of policy officials in Brussels to discuss best practices in secure software development and to share some observations from our annual “State of Software Security (SOSS)” report. The policy background is the EU Cybersecurity package as proposed in September, and specifically proposals around Security by Design and an EU ICT security certification framework. We discussed two distinct trends in the way modern softw... Read More
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Intelligent automation for the Modern Software Factory

In Business, Science & Nature, Security by CA Technologies

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In the digital era, users expect constant innovation. At CA Technologies, that’s what we aim to deliver. As such, I wanted to explain the impact our latest release, CA Automic v12.1, will have on your Modern Software Factory (MSF). Version 12.1 has two major themes: Intelligent automation and the Modern Software Factory. On our CA Automic blog, we’ve covered intelligent automation in depth. Here, I wanted to explain how our automation capabilities have been further enhanced to provide the backbone of your MSF, and enable incredible new ways of delivering improved customer experiences quickly, efficiently ... Read More
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Digital Trust: The Currency of the Digital Enterprise

In Business, Energy, Government, Healthcare, Science & Nature, Security by CA Technologies

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CA World 2017 crackled with energy! If you weren’t able to join us, I want to share one of the most critical discussions we had: how you can establish digital trust and become a digital enterprise. Trust is hot right now. Rachel Botsman, a leading thinker in the field, defines trust as “a confident relationship with the unknown”. As she describes, for a long time tru... Read More
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Planning for 2018? Put these 3 DevOps items at the top of your Digital To-Do List

In Business, Events, Government, Science & Nature, Security by CA Technologies

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For many of us laboring in the fields of digital transformation, 2017 was a year of high-intensity work and high-reward achievement. So we’re looking forward to a little breather over the end-of-year holiday season. But we’re going to have to get right back on the Continuous Delivery bullet train in 2018. Markets move too fast and customer expectations elevate too precipitously for businesses to rest on their laurels. Here’s a DevOps “to-do list” for 2018 that should be priorities for anyone who wants to make sure their organization is running at the front of the digital pack through next... Read More
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12 Gifts for a Digital Transformation Christmas

In Business, Security by CA Technologies

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While many of us experience Christmas Day as one single frenzied session of present-opening delight, the older tradition – as memorialized in song – is to spread our gift-giving out across twelve days. In that spirit, here are twelve gifts for everyone engaged in the digital transformation. Gift for Day 1: Unrelenting focus on the customer Application delivery should never exist for its own sake. All our efforts must serve the business – which usually, by extension, means better serving our customers with digital deliverables they genuinely desire and value. That’s why customer fo... Read More
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Next steps to securing APIs and microservices

In Events, Government, Mobile Technology, Security by CA Technologies

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As I noted earlier this year, API Security is crucial to the success of a digital transformation project, and an important element of the Full Lifecycle API Management Model. As an API provider, building security into your project at the strategy, design, and create points alleviates problems down the road (and as noted in my previous blog, can help keep your company name out of the news). But what else can you do to help protect your apps and data? Let’s start with standards. In the digital world we live in today, mobile devices have become the new endpoint. OAuth and OpenID Connect are two important standards ... Read More
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The catalyst for CA’s agile marketing transformation

In Business, Events, Government, Science & Nature by CA Technologies

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In my recent blog, Our journey to agile marketing, I referred to three pivotal moments that convinced me to keep moving forward. Here, I’d like to focus on the first defining moment, emerging from our acquisition of Rally Software. Prior to the acquisition, I had dabbled in agile, mostly because the BU (business unit) I was part of was totally agile-focused.  I had taken a Leading SAFe (Scaled Agile Framework) course and was a certified “agilist.” I had started applying a few agile pr... Read More
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Agile at Scale: An Organizational Game Changer

In Business, Finance, Government by CA Technologies

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Recently, I was talking with a customer who shared with me that the impact of moving from siloed agile teams to a scaled agile approach was a game changer at their organization. Game changers are really interesting. Sometimes they’re crazy, out-of-the-box ideas that come while you’re on a treadmill or maybe doing yoga.   Other times, they’re just a sudden realization of something that’s been lurking right under your nose. Sometimes they’re both. Amazon Web Services (AWS) is a good example. AWS was originally an internal project for a team of Amazon.com engineers based in South Africa. The initial goal was to decentrali... Read More
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CA champagne blog series (#3): Forming new habits

In Business, Finance, Government by CA Technologies

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In the third of our series of blogs about the CA Technologies agile transformation, Sairam Chamarti, Sri Parthasarathy, Skip Angel and Christine Hudson talk about the importance of practicing new habits, new behaviors, and a new culture. Ever tried to create a new habit by just thinking or talking about it? Nope, us neither. Seems a bit silly, right? In this blog we delve more deeply into a couple of the critical, specific practices we adopted as a part of our agile transformation. Why? We ... Read More
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Our journey to agile marketing

In Business, Government by CA Technologies

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Is ‘agile’, when applied to Marketing, a better way to work? As the leader of product marketing for CA Technologies, I am always looking for a better way to do marketing – to be faster to market; iterate rapidly; have more business impact; and have a more engaged and satisfied team. My first experience with agile was when I was part of a BU (business unit) that was all in on agile, across all functions. I had taken a Leading SAFe (Scaled Agile Framework) course and started applying a few of the principles to marketing, but I knew we weren’t really agile. Despite realizing the big differences between small, co-located app development teams, laser-focused on a well-defined deliverable, and a large, spread out marketing staff... Read More